Frequently Asked Questions (FAQs)

1. What services does Aides Helping Hands Home Care provide?

We offer a range of non-medical home care services, including personal care assistance (bathing, grooming, toileting), meal preparation, light housekeeping, medication reminders, companionship, and respite care. We tailor our services to meet the individual needs of our clients.

2. How do I know if non-medical home care is right for my loved one?

Non-medical home care is ideal for individuals who need help with daily living activities but do not require medical intervention. If your loved one needs assistance with tasks like bathing, dressing, meal preparation, or companionship, our services may be a perfect fit.

3. Are your caregivers trained and qualified?

Yes, all of our caregivers at Aides Helping Hands Home Care are carefully screened, trained, and experienced. Many of our caregivers are former Home Health Aides (HHA) or State Tested Nursing Assistants (STNA) with years of hands-on experience.

4. Can I choose my caregiver?

Yes, we strive to match clients with caregivers who are not only skilled but also compatible in terms of personality and preferences. We always consider client input when making caregiver assignments.

5. Do you offer 24-hour care?

Yes, we offer flexible care options, including hourly, overnight, and 24-hour live-in care. Our goal is to provide personalized care based on the unique needs of each client.

6. How does your agency ensure the safety of my loved one?

Safety is our top priority. All caregivers are background checked, fully vetted, and trained in fall prevention, infection control, and emergency response. We also regularly monitor the quality of care through client feedback and supervisory visits.

7. Is your agency licensed and insured?

Yes, Aides Helping Hands Home Care is fully licensed, bonded, and insured. We comply with all state regulations to ensure the highest level of care.

8. How do I get started with services?

To begin, simply contact us for a free consultation. We will assess your loved one’s needs, develop a customized care plan, and match you with a suitable caregiver. You can start services as soon as you are ready.

9. How are your services billed?

We offer flexible billing options, including private pay, long-term care insurance, and certain Medicaid waiver programs. Our team will work with you to find the best financial solution based on your circumstances.

10. What areas do you serve?

We proudly serve clients across [specific counties/cities in Ohio]. If you’re unsure if we service your area, feel free to contact us for confirmation.

11. What sets Aides Helping Hands Home Care apart from other agencies?

With over 20 years of experience in the healthcare industry, we are passionate about delivering compassionate and professional care to our community. Our personalized approach ensures that each client receives the unique care they need to live comfortably and independently in their own home.